Frequently Asked Questions




Branding




Why do we need to develop a brand?

A strong brand helps to sell your message and benefits for you. As long as any new products and services you introduce are up to the standard of your existing offerings, it becomes a great deal easier to launch new branded lines. The brand is your ambassador and advocate, attracting customers and reassuring them. At the same time, it will help to bring in a flow of new customers.

How long does it take to build a brand?

It will probably take you years to build up a widely-recognised brand - the sooner you start the better.

What makes a successful brand?

A successful brand pays attention to their market, will come up with new ways to keep the interest of their target market and are not afraid to innovate.

Can’t I just get my branding done for $5 on Fiverr?

Definitely no! Remember, a brand is much more than just logo. It is the story, look and voice of a brand. A high quality branding process involves market research including target markets and competitors, an understanding your industry, checking if trade names and domains are available, creating a moodboard, testing colour schemes in different environments, creating a unique logo that is memorable and finding fonts & typography that is effective…the list goes on! Our branding workshops are also a fabulous way for businesses to really clarify who and what you are and who your target market is.

How far can I stretch my brand to cover new products or services?

A brand name can be stretched to cover new products or services, but only if the same brand values are appropriate to the new additions.





Content Production




Can you produce my commercial, TV show or film?

Yes. If you have the idea and budget we have a team of writers, producers, directors, editors and technicians standing by to make your vision a reality.

Do you provide scripts or do I have to provide them?

We offer scripting service in our package. You can write your own if you wish to, but for the best results, it would need to go through with the team to make sure it syncs up with what they have in mind visually.

An explainer video, what is it?

Mainly used by businesses, an explainer video is an animated video of short duration that simplifies and explain a brand or company's products, services or engagingly tell their stories. The use of animation makes explainer videos attractive and appealing that serves the very purpose of online brand marketing, grabbing the attention of viewers.

How can 3D modelling help me?

3D modeling provides an accurate depiction of a finished project which can be immediately understood by everyone and viewed from any angle.

How long 3d rendering takes?

Since every project is unique, the time needed for making 3D renderings might differ. Feel free to contact us and send your project information so that we informed you about delivery time.

What if we want a viral video?

Nobody, and we mean nobody, can guarantee the creation of a viral video and you should run in the opposite direction of anybody who claims they can. What we can do to help boost your views is to introduce cooperation with social media influencers and manage paid advertising campaigns.





Marketing




What is content marketing?

Content marketing is a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience — and, ultimately, to drive profitable customer action.

Why would I want to educate my customers and help my competition?

Loyalty, building a long-term relationship, and customer retention are three key components … Consumers today are oversaturated with many businesses providing the same product or service. By educating customers, they will make informed decisions and look to you as the subject matter expert. Our team will help you express ideas visually in the best interest of converting new leads and adding to your brand image. Check our packages here.

Do I need to segment my social media strategy by platform?

Probably. In short, your strategy will differ based on which social networks your audience spends their time on and the best times to post on those platforms.

What are SMART goals when implementing a marketing strategy?

SMART goals stand for specific, measurable, attainable, relevant, and timely. Keeping your goals SMART helps you avoid running with vague goals like “bring in leads.” SMART goals have a dual purpose: to give you direction when planning and implementing your event and to help you decide whether or not your event was a success (and if it wasn’t, to know how to improve).





Development




What if I come to you with a product that I want to improve?

We’ll be more than happy to help you with that. Beginning with a UX Audit (if applicable) through improving your system architecture and adding new features.

I already have someone else designing my website, can you use that design?

That sounds great. We can use it and will also tweak it if necessary, based on your expectations

Do you do SEO for my website when you build it?

Yes, we offer an SEO basic setup package where we include items like setting up metadata, tracking and analytics setup. Clients can also quote for other SEO services on a monthly basis for further optimization. It’s important to work on the SEO of a website as it significantly brings in more traffic and conversions to your website.

How can I benefit from smart contracts?

Smart contracts help you exchange money, property, shares, utility tokens or any other valuables in a transparent way–all while avoiding the services and charges associated with it. Smart contracts allow for greater autonomy, trust, safety, speed, savings, and accuracy all while providing a built-in backup system for your legal agreements.

Can smart contracts communicate with external parties?

Yes! However, the executing logic in a smart contract cannot do anything outside of the blockchain.

What are the running costs of an app?

Many clients look too much at the one-time development costs and forget that an app also has ongoing costs that need to be maintained. Running costs start around 180€ per month and can go up to 15,000€ per month. These costs arise from various factors.





Consulting




Why do I need a business consulting service?

Consultants can provide expertise and an objective eye to help guide a business.

What’s the difference between a consultant and a coach?

Coaches are trained to actively coach businesses on how to become successful and build a better company. They also coach the leader(s) of the business on how to be confident and improve personally to help their professional career. A consultant is more of an advisory type of person—they will consult on various processes and practices within the business to help make improvements and will generally not offer a lot of personal advice or focus on personal growth as much as the business itself.

What results can I expect from working with a consultant?

A consultant is a person who's an expert in a particular field who gives professional advice to individuals and businesses in their area of expertise, usually on a temporary or contract basis until a particular need has been met. Therefore you can expect a drastic improvement in branches of your business which you hired a consultant for.

How much does it cost to hire a business consultant?

It all comes down to the size of the problem a business is struggling with. Bigger problems would most likely require more effort. Our individual hourly rates are starting at €100. Or you can choose any of our consulting packages.

Do we offer a free consultation?

Yes, we are offering up to 30 minute free taster call. You can easily book one here.

What are the terms of working with a business consultant?

We are working on a month-to-month basis. In some cases, we can offer a non-compete agreement within industries.





General




How do I create a product with you?

If you have an idea contact us by our online form,e-mail or online call. We'll meet and talk it over. Just be sure to prepare as much info about your idea as possible, it will smoothen the meeting and benefit further cooperation.

How much do you charge?

It depends on many things: project scope, time spent on the project and technological issues. We know it sounds vague but its simply honest. Remember that each project is different, especially if you had a particularly original idea. We do not want to give you an unrealistic estimate, instead we want to provide you with the best quality possible within your budget. To learn more about our pricing, click here.

How can I be sure you work at my project as much as you declare?

We thoroughly monitor our staff and control how much time they spend on each task down to the exact minute. We use Harvest software and Redmine to track time spent on your project.

Are you able to double the size of the team involved in the project if the need arises

Whether you want to expand your product or create a completely new one simultaneously, and then again focus only on one of your projects, we are always ready to adapt to your requirements. If the work is less intense team size can be reduced. When improvements need to be implemented fast, we can quickly assign additional team members to speed up each phase of the development process.

Are corrections really free?

Yes, corrections to your project are free. By correction we mean changes that are less than 60% of the project workload. If the change you want to make exceeds this limit, than we consider it a new project.

Do You Have Security Policies in Place?

Yes, we are offering a non-disclosure agreement.

Have other questions?

Feel free to contact us and ask directly.






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